Privacy Policy
Application
This privacy policy applies to Books4Aus and each of its subsidiaries and related bodies corporate (as defined in the Corporations Act 2001 (Cth)) who are collectively referred to as “Books4Aus” in this policy.
Privacy
Books4Aus respects your right to privacy under the Privacy Act 1988 (Cth) and is required to comply with the Australian Privacy Principles in respect of the collection of personal information from individuals. Set out below is our policy regarding the collection and storage of your information.
Contacting us
If you have any questions about our policy, wish to access or change your personal information or have any complaint regarding treatment of your privacy by us, please contact us the Books4Aus.website, website.
The information we collect
The sort of personal information we might collect from you includes your name, gender, age, address, email address, telephone number, credit card information, order and purchase history with us.
Consequence of not providing information
You have no obligation to provide personal information which you do not wish to disclose. In some circumstances, however, if we do not have the required personal information, we may be unable to provide you with access to goods or services which require the collection of that information.
How we use the information
The information that you provide to us is generally used to enable us to provide goods or services to you. The uses will include:
- Providing a good or service
- Processing payments, refunds or discounts
Books4Aus may also use your personal information and aggregate it with information from other customers to better understand its customers, the effectiveness of its services or to provide you with better services.
How you can access, delete or correct personal information
Books4Aus will take reasonable steps to ensure that the personal information it collects, uses or discloses is accurate, complete and up-to-date. You may request access to the personal information we hold about you. If you believe that the personal information we hold about you is incomplete or inaccurate, then you may ask us to amend it. You may at any time request us to delete the personal information that we hold about you. If you ask us to delete any personal information that we hold about you, then this may affect our ability to provide you with goods or services, either in whole or in part.
How you can make a complaint
If you would like to complain about a breach of the Australian Privacy Principles, you may contact our Privacy Officer. We may ask you to put your complaint in writing and to provide relevant details. We may discuss your complaint with our personnel and our service providers and others as appropriate. You may contact the privacy officer through the Books4Aus.com website.
We will respond to your complaint in a reasonable period of time (usually within 30 days).
If you disagree with our decision, you may refer your complaint to the Office of the Australian Information Commissioner (OAIC).
Website analytics and Use of Cookies
We use no “cookies”. Cookies are an industry standard and most major websites use them – we do not.
SPAM
Spam is email or other communication that you have not asked for either directly or indirectly. We do not spam people. If we send a communication it will almost certainly be because you have provided us with your contact information regarding a purchase.
Remarketing and cookies
We do not collect any personal information on visitors to our website. We do collect non-personal information which allows us to log information about visitors to our website for statistical purposes, such as:
the number of unique sessions as identified by server address and top level domain (eg .com; .gov; .org etc);
- the number of page hits;
- the pages accessed or downloaded by session;
- the type of browser being used;
- the length of time spent on the site and on particular pages
Disclosure to third parties
Books4Aus does not disclose personal information to third parties.
Storage of information
The personal information obtained by Books4Aus is stored electronically on servers either controlled by Books4Aus or by its contracted third parties who are also bound to comply with the Australian Privacy Principles or laws which offer the same or better protection for your privacy.
Books4Aus takes measures to ensure your personal information is protected from unauthorised access, loss, misuse, disclosure or alteration. We also take measures to destroy or permanently de-identify personal information when it is no longer required. The types of measures we take vary with the type of information, and how it is collected and stored.
Links
This privacy policy applies solely to information collected by Books4Aus and may differ from the policies from other sites that you may link to from this site. We recommend that you read the privacy policy of any site that you link to from this site.
Furter Information
More information about privacy law and privacy principles is available from the Privacy Commissioner. The Privacy Commissioner may be contacted at www.oaic.gov.au or by emailing enquiries@oaic.gov.au.
